Coronavirus (COVID-19) Latest Update

17th September

A message for all friends and families of Rathside

I have tried to make contact personally with you all over the last couple of days, the reason for that is to inform you that Rathside has taken a decision to close the home to non-essential visitors after the last family visits tomorrow (Friday 18th September).

This decision has not been taken lightly. The number of cases of Covid-19 in our area have risen and they continue to rise daily.

The health and safety of the residents and staff is of the upmost importance and we feel that this is the right decision at this time. We will be reviewing this decision weekly and we hope that it won’t go on for too long.

You can continue to call the home to speak to your family member and we will also assist with video calls, Facetime calls, etc.

We will also continue posting photos on our Facebook page and I will email other family members photos of their relative.

We hope to see you all again soon and hope that you understand this decision at this very precarious time.

Keep safe everyone ๐ŸŒˆ๐ŸŒˆ๐ŸŒˆ
Pauline and The Rathside Team

24th August

We are pleased to announce that our Family Visits Room will be open and ready for use from Wednesday 26th August 2020.

The Reminiscence room has been re-fitted with a clear screen and speaker system to enable visits to take place safely indoors.

I would like to thank each and every one of the family members for your patience and understanding in these unprecedented times.

Also to the lovely residents who have been so resilient throughout this epidemic. Lovely to see their smiles.

And …lastly to the staff , who have come to work everyday to support our lovely residents. They have done a fantastic job and continue to do so…

This is not over yet, however, we are moving forward positively and working together. We will get through this.

Thankyou for your support

Pauline, Manager

12th July 2020

An update for all families and friends of Rathside Residents!
We will be starting garden visits from the week beginning 20th July.

These will be bookable visits only, to enable social distancing and ensure that all families get the chance to see their loved ones .

An information booklet will be sent out later this week to explain how visiting will be managed .

This is a step in the right direction, however, we have to ensure that our residents do not get too confused by this way of visiting . We will continue to monitor how they respond and how they settle after visits, ( so please bear with us).

We continue to have no cases of Covid -19 ๐Ÿคž๐Ÿคž๐Ÿคž๐Ÿคž๐Ÿคž and my staff are working hard to try to ensure that this is maintained . This is why we have to open for visiting in a slow controlled way. I would love to throw open the doors and say “Come on in ” but I cannot.

I understand your frustration at not being able to visit, but I hope that we have kept you all updated about your family members , either by video calls, telephone calls , emails, facebook and our Web page .

Again ….
I cannot say enough about how immensely proud I am of all my staff, and how hard they work to continue to keep your family members safe.

They come to work with a smile on their faces, get your loved ones smiling and then leave at the end of their shift smiling despite not being able to see their own families .

Thank you for all the kind words. I do pass all your comments,cards and gifts on to them all .

See you all soon!
Pauline. Manager

17th June 2020

Rathside remains free of Covid 19 at this present time ๐Ÿคž๐Ÿคž๐Ÿคž and we hope that we will continue to maintain this, keeping your loved ones, who you have entrusted into our care, safe.

With this in mind , we are still closed to non essential visitors for now.
However we are working very hard on ways of getting social distancing and no physical contact visits started again very soon.


We are waiting for some mobile screens to be made and delivered for our Bistro area, and we can then start implementing some booked visits.


We will be sending out an information booklet over the next couple of weeks , which will explain everything to you.


As we all know that this may go on for a long time yet and we are looking at putting something in place which will be more permanent.
We are in talks now in regards to having a visiting room completed.

I know its hard and you all want to see your family members , and believe me, thus is something we want to see, but I have to do this right to maintain the safety of all …. residents , staff and yourselves.

All my staff have been, and will continue to do, an amazing job. Despite their own concerns, they have donned their uniforms/scrubs, all of their gloves, aprons and masks and have washed and hand gelled their hands 100 or more times a day! They come to work with smiles on their faces, and work on making your family member smile and have an amazing day.


Life goes on at Rathside and we will continue to take lots of photos of what we get up to , and post them on our facebook page and web site. We will continue to support with video and telephone calls.

I would like to say how proud I am of all my staff … and we hope to see you all again soon!

Take care and keep safe

Pauline and The Rathside Team ๐ŸŒˆ๐ŸŒˆ

18th May 2020

We are delighted to say that Rathside remains virus free at this time – and we constantly keep our fingers crossed that our vigilance and hard work enables it to stay that way.

Hopefully there is light at the end of the tunnel and we will be reviewing our visiting policy again at the beginning of June. We cannot guarantee that everything will go back to normal straightaway. A staggered approach may well be necessary to enable us to follow all the necessary guidelines to keep residents, staff, and yourselves safe.

In the meantime, we are continuing to keep in regular contact with families via telephone, Whats app, Messenger , Text or email, and our Facebook page is regularly updated with lots of lovely photos of our residents taking part in a wide range of activities.

I would like to say “Thankyou” to all our families from myself and the whole Team for all the treats, words of encouragement and cards of praise we are receiving. It means a lot to us. Hopefully it won’t be too long before we can see you face to face once again, but in the meantime please continue to take care and stay safe.

Pauline (Manager) and the Rathside Team

11th May 2020

Following government advice we have made the decision that we will continue to remain behind closed doors for the time being.

Thank you for entrusting us with your loved ones, we will continue to be here for them and you, until a time comes when we can gradually and safely meet you all again .
Take care and stay safe.

Pauline (Manager) and the Rathside Team

13th March 2020

In the interest of protecting everyone at the home, and as a precautionary measure, we are sorry to announce that with IMMEDIATE EFFECT (13/3/20) we are closing the home to non-essential visitors .

Only professionals will be allowed into the home for medical reasons .

We appreciate that while this is a worrying time for you as relatives/friends and staff, ensuring the safety of everyone in our home is of the upmost importance.

Our aim is not to upset our residents, but to maintain home life here at Rathside with as little disruption as possible .

We will continue to post pictures of day to day activities on our Facebook page.

You can also contact the home at any time to enquire, or to speak to your relative/friend, on the number below
01652 600826

The home will also continue to update relatives if any of your loved ones become unwell.

If you don’t use social media, please send us your email address so we can send you a picture of your relative and you can see how they are .

We will keep you updated on a regular basis.

We hope to be able to welcome you all back into Rathside very soon , where the kettle will be on and the cakes/biscuits will be flowing.

Thank-you
Pauline and the Rathside Team

  • March 14, 2020
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